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Respect: The Foundation for Quality Care

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Through the “Virginia Mason’s Respect for People” initiative, Virginia Mason Medical Center learned that respect is vital in order to “provide the best care and a perfect patient experience.” Lucian L. Leape, MD has spoken on the subject of respect in correlation to patient safety by stating that disrespect is “a threat to patient safety because it inhibits collegiality and cooperation essential to teamwork, cuts off communication, undermines morale, and inhibits compliance with and implementation of new practices.” Virginia Mason Medical Center reinforced to all team members the meaning of respect by defining the top 10 fundamental behaviors of respect.

To learn more about respect in the workplace from Virginia Mason Medical Center, read the full article from Hospital Impact.

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